Chronology of Chaos: The CrowdStrike & Microsoft Saga
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Summary
CrowdStrike, a globally renowned cybersecurity firm renowned for its comprehensive cyberattack monitoring and protection services, has acknowledged the issue.
As indicated in a notice distributed to cybersecurity experts and CrowdStrike's customers, the company's "Falcon Sensor" software is causing a "Blue Screen" error on Microsoft Windows systems due to an update that was released.
CrowdStrike issued a notification regarding this situation at 5:30 am. UTC, offering a manual workaround.
This issue has affected a wide range of industries, including hospitals, airlines, and businesses, demonstrating the critical importance of rigorous software testing and rapid response measures in the cybersecurity industry. It also illustrates that even minor bugs can have far-reaching consequences.
Affected Critical Infrastructure Around The World
|
Airport |
30+ |
|
Hospital |
6+ |
|
Bank |
10+ |
Chronology of Chaos – Crowdstrike & Microsoft Outage
19.07.2024 – 03:03
- Frontier Airlines has grounded flights for over two hours and blamed issues with Microsoft’s online services. [ 1 ]
19.07.2024 – 07:45
- The first compliance about crowdstrike (PS: BSOD means blue screen of that) [2]
19.07.2024 – 08:30
- CrowdStrike gave alert: the company’s “Falcon Sensor” software is causing Microsoft Windows to crash and display a blue screen. [3]
19.07.2024 – 09:16
- Ryanair flights disrupted by IT outage. [4 ]
19.07.2024 – 09:56
- THY one of the biggest flying company – Faces Global Technical Issue Affecting Ticketing and Check-in Processes [5 ]
19.07.2024 – 10:03
- The Delta gate agent said they are grounding all of their flights leaving Vegas because of a computer issue. [6]
19.07.2024 – 10:17
- The IT outage affected banks, air traffic control systems, retailers, telecom companies, and media outlets.[7]
- Australia's home affairs minister has suggested that the issue may be related to a problem with global cybersecurity firm Crowdstrike [8]
- In Alaska, the issue is affecting emergency services, with 911 centers not operating properly amid the outage. [9]
- American Airlines, Delta and United Airlines have grounded flights. [10]
19.07.2024 – 10:18
- Sky News has been knocked off air online amid reports of widespread IT outages affecting airlines, broadcasters and banks. [11]
- On Friday morning, a statement on their online page, YouTube and TV channel says: “We apologize for the interruption to this broadcast. [12]
19.07.2024 – 10:28
- Planes were grounded, Sky news knocked off air and 911 services in the US were affected just hours after Microsoft said it had resolved its cloud service outage. [13]
19.07.2024 – 10:37
- Australia and New Zealand are experiencing problems with their digital payment system. [14]
19.07.2024 – 10:39
- Elon Musk’s post about Windows. [15]
19.07.2024 – 10:42
- Train operator TransPennine Express (TPE) warned passengers it had been affected by the IT outage. [16]
19.07.2024 – 11:03
- Posts about the cancellation of flights have drawn attention. [17]
19.07.2024 – 11:14
- Doctor's surgeries hit by the global IT issue.
- The global IT outage has started affecting doctor's surgeries in the UK. The Church Lane Surgery in Brighouse, West Yorkshire, posted on X that “our clinical system has not been working since 7am this morning”. [18]
19.07.2024 – 11:24
- Swiss International Airlines says its outages have no impact on Swiss systems, but Swiss flight operations are still affected due to disruptions at partner companies and air traffic control. [19]
19.07.2024 – 11:25
- Due to a Microsoft outage affecting various industries, we are experiencing delays at check-in and website issues, and we are working with IT suppliers to resolve this as soon as possible; we apologize for any inconvenience. [20]
19.07.2024 – 11:34
- Gatwick airport has made an announcement about the delays because of the IT issue. [21]
19.07.2024 – 11:40
- Train service information website National Rail Enquiries said there are “widespread IT issues across the entire network”. [22] [23]
19.07.2024 – 11:49
- Users' outage photos attracted attention. [24]
19.07.2024 – 11:50
- Passengers told to arrive at Gatwick on time for their flights
- Passengers have been told to arrive at Gatwick in good time for their flights despite being hit by the global IT outage. [25]
19.07.2024 – 12:00
- ‘Chaos’ at Gatwick Airport amid IT outage.
- A traveler at Gatwick Airport, queuing for over three-and-a-half hours, described the scene at the travel hub as “chaos,” with staff now handing out water to those stranded. [26]
19.07.2024 – 12:14
- Mill Hill practice Millway Medical Practice announced that it has been affected by the IT issue. They said in a Facebook post that their medical records, booking appointments and telephone system have been affected [27]
19.07.2024 – 12:20
- Barking and Dagenham Council announced that they are having issues on purchase permits and logging into the systems. [28]
19.07.2024 – 12:21
- Brent Council announced the IT issue due to Microsoft systems. [29]
19.07.2024 – 12:26
- According to a BBC report, Gail's in Swain's Lane had issues on payment systems. [30]
19.07.2024 – 12:33
- Thameslink (runs the Great Northern Network) announced that there could be last minute cancellations. [31]
19.07.2024 – 12:45
- CrowdStrike CEO George Kurtz has accepted that there is an issue on CrowdStrike. He said that they are working towards solving the issue. [32]
19.07.2024 – 12:56
- Santander has reported that there is an issue with online payment systems. They also reported that they are having issues on cash machines. [33]
19.07.2024 – 13:07
- The Village Practice in Isledon Road, Islington has reported that they are having IT issues and patients could be affected by the issue. [34]
19.07.2024 – 13:12
- Church End Medical Centre in Brent has been declared that they are having computer issues and patients could be affected by the issue. [35]
19.07.2024 – 14:11
- Microsoft 365 investigating issue. [36]
Falcon is a security package that displays logs for the Microsoft 365 Email. [37]
CrowdStrike has made an explanation that they are working and deploying patches. [38]
control security posture